integrations

Untag a message

Add MCP server to your AI tool

Allow AI tools and LLMs to interact with the API documentation portal through MCP.

MCP server URL

https://docs.usehearsay.com/mcp

Standard setup for AI tools providing an mcp.json file

mcp.json 
{
  "integrations MCP server": {
    "url": "https://docs.usehearsay.com/mcp"
  }
}
Close
DELETE /conversation/entries/tags/{caseId}/{messageId}
Access token

Removes tags from one message and returns it.

Headers

  • organization string Required

    id of the selected (active) organization

Path parameters

  • caseId string Required

    Id of the case

  • messageId string Required

    Id of the message

application/json

Body Required

Tags to remove

  • tagNames array[string] Required

    Array of tag text or id

    At least 0 but not more than 100 elements.

Responses

  • 200 application/json
    Hide response attributes Show response attributes object
    • data object Required
      Hide data attributes Show data attributes object
      • createdAt string(date-time) Required
      • updatedAt string(date-time) Required
      • id string Required
      • text string | null Required
      • tags array[object] | null Required

        The full record on routes that load it; null (or an empty list) on routes that do not.

        Hide tags attributes Show tags attributes object
        • createdAt string(date-time) Required
        • updatedAt string(date-time) Required
        • id string Required
        • name string Required
        • nameLowercase string Required
        • backgroundColor string Required
        • textColor string Required
        • type string Required

          Values are system, organization, case, or user.

        • severity string Required

          Values are info, warning, or danger.

        • origin string Required

          Values are manual or auto-import.

        • creatorAccessType string | null

          Values are org or opposing_council.

        • isActive boolean Required
      • deviceConversation object Required

        The full record on routes that load it; null (or an empty list) on routes that do not.

        Hide deviceConversation attributes Show deviceConversation attributes object
        • createdAt string(date-time) Required
        • updatedAt string(date-time) Required
        • id string Required
        • messageSharing object Required
        • selectionCoverage object
        • name string Required
        • displayName string Required

          'Conversation with ' unless the name was edited, in which case the edited name as typed.

        • chatName string Required
        • originalDisplayName string Required
        • source string Required

          Values are message, whatsapp, voicemail, call_log, facebook_dump, instagram_dump, threads_dump, or email.

        • linkedContacts array[object] | null Required

          Not loaded by any route, so always null or an empty list.

        • device object Required

          The full record on routes that load it; null (or an empty list) on routes that do not.

          Hide device attributes Show device attributes object
          • createdAt string(date-time) Required
          • updatedAt string(date-time) Required
          • id string Required
          • deviceId string Required
          • serialNumber string Required
          • name string Required
          • type string Required
          • nonDeviceType string | null Required
          • model string Required
          • timeZone string Required
          • osVersion string Required
          • owner object | null Required

            Not loaded by any route, so always null.

          • devicePhoneNumber string Required
          • organizations array[string] Required

            Organization ids

          • extractionCodes array[string] Required

            Extraction code ids

          • availableData object

            Which data types exist for this device (optionally scoped by query filters).

        • avatar object Required

          The full record on routes that load it; null (or an empty list) on routes that do not.

          Hide avatar attributes Show avatar attributes object
          • createdAt string(date-time) Required
          • updatedAt string(date-time) Required
          • id string Required
          • name string Required
          • providerId string Required
          • convertedName string | null Required
          • convertedProviderId string Required
          • provider string Required
          • size number Required

            Size in bytes

          • transferState number | null Required
        • service string Required
        • lastMessageText string Required
        • firstMessageDate string(date-time) | null Required
        • lastMessageDate string(date-time) Required
        • displayNameEditedAt string(date-time) | null Required
        • lastMessageExternalId string Required
        • isGroup boolean Required

          Default value is false.

        • owner object | null Required

          Not loaded by any route, so always null.

        • isReadonly boolean Required
        • lastExportedAt string(date-time) | null Required
        • messagesCount number Required
        • archivedBy object | null Required

          Not loaded by any route, so always null.

        • archivedAt string(date-time) | null Required
        • starredAt string(date-time) | null Required
        • tags array[object] | null Required

          The full record on routes that load it; null (or an empty list) on routes that do not.

          Hide tags attributes Show tags attributes object
          • createdAt string(date-time) Required
          • updatedAt string(date-time) Required
          • id string Required
          • name string Required
          • nameLowercase string Required
          • backgroundColor string Required
          • textColor string Required
          • type string Required

            Values are system, organization, case, or user.

          • severity string Required

            Values are info, warning, or danger.

          • origin string Required

            Values are manual or auto-import.

          • creatorAccessType string | null

            Values are org or opposing_council.

          • isActive boolean Required
        • attachedTags array[object]
          Hide attachedTags attributes Show attachedTags attributes object
          • tagId string Required

            Tag id (Tag._id)

          • tag string Required

            Tag display name (Tag.name)

          • addedBy string Required

            Values are user, ai, auto, auto-import, system, or default.

          • addedById string | null
          • removedAt string(date-time) | null
          • removedBy string | null

            Values are user, ai, auto, auto-import, system, or default.

          • removedById string | null
        • isPlaceholder boolean Required
        • isArchived boolean Required
        • isStarred boolean Required
        • hasAllAttachmentProcessed boolean Required
        • processedAttachmentCount number Required
        • conversationName string Required
        • isNameEdited boolean Required
        • participantCount number Required
      • device object | null Required

        Not loaded by any route, so always null.

      • deviceType string | null Required
      • sender object Required

        The full record on routes that load it; null (or an empty list) on routes that do not.

        Hide sender attributes Show sender attributes object
        • createdAt string(date-time) Required
        • updatedAt string(date-time) Required
        • id string Required
        • fullName string Required
        • firstName string Required
        • lastName string Required
        • originalFullName string Required
        • email string Required
        • address string Required
        • phone array[string] Required
        • phoneNational array[string] Required
        • source string Required

          Values are default, message, device_contact, whatsapp, voicemail, call_log, social, facebook, instagram, or threads.

        • linkedContacts array[object] | null Required

          The full record on routes that load it; null (or an empty list) on routes that do not.

        • avatar object Required

          The full record on routes that load it; null (or an empty list) on routes that do not.

          Hide avatar attributes Show avatar attributes object
          • createdAt string(date-time) Required
          • updatedAt string(date-time) Required
          • id string Required
          • name string Required
          • providerId string Required
          • convertedName string | null Required
          • convertedProviderId string Required
          • provider string Required
          • size number Required

            Size in bytes

          • transferState number | null Required
        • device object Required

          The full record on routes that load it; null (or an empty list) on routes that do not.

          Hide device attributes Show device attributes object
          • createdAt string(date-time) Required
          • updatedAt string(date-time) Required
          • id string Required
          • deviceId string Required
          • serialNumber string Required
          • name string Required
          • type string Required
          • nonDeviceType string | null Required
          • model string Required
          • timeZone string Required
          • osVersion string Required
          • owner object | null Required

            Not loaded by any route, so always null.

          • devicePhoneNumber string Required
          • organizations array[string] Required

            Organization ids

          • extractionCodes array[string] Required

            Extraction code ids

          • availableData object

            Which data types exist for this device (optionally scoped by query filters).

        • owner object Required

          The full record on routes that load it; null (or an empty list) on routes that do not.

          Hide owner attributes Show owner attributes object
          • createdAt string(date-time) Required
          • updatedAt string(date-time) Required
          • id string Required
          • name string Required
          • email string Required
          • phone array[string] Required
          • isActive boolean Required
          • isEmailVerified boolean Required
          • lastActive string(date-time) Required
          • roles array[string] Required
          • avatar object Required

            The full record on routes that load it; null (or an empty list) on routes that do not.

            Hide avatar attributes Show avatar attributes object
            • createdAt string(date-time) Required
            • updatedAt string(date-time) Required
            • id string Required
            • name string Required
            • providerId string Required
            • convertedName string | null Required
            • convertedProviderId string Required
            • provider string Required
            • size number Required

              Size in bytes

            • transferState number | null Required
          • onboardingStatus string | null Required
          • userType string | null Required
          • firstName string Required
          • lastName string Required
          • initials string Required
          • userOrganizations array[object]

            Only filled on the signed-in user's own profile; absent or empty on a user nested in another record.

        • initials string Required
        • conversations array[string]
        • isEdited boolean Required

          True when the name differs from the one on the device

      • receiver object Required

        The full record on routes that load it; null (or an empty list) on routes that do not.

        Hide receiver attributes Show receiver attributes object
        • createdAt string(date-time) Required
        • updatedAt string(date-time) Required
        • id string Required
        • fullName string Required
        • firstName string Required
        • lastName string Required
        • originalFullName string Required
        • email string Required
        • address string Required
        • phone array[string] Required
        • phoneNational array[string] Required
        • source string Required

          Values are default, message, device_contact, whatsapp, voicemail, call_log, social, facebook, instagram, or threads.

        • linkedContacts array[object] | null Required

          The full record on routes that load it; null (or an empty list) on routes that do not.

        • avatar object Required

          The full record on routes that load it; null (or an empty list) on routes that do not.

          Hide avatar attributes Show avatar attributes object
          • createdAt string(date-time) Required
          • updatedAt string(date-time) Required
          • id string Required
          • name string Required
          • providerId string Required
          • convertedName string | null Required
          • convertedProviderId string Required
          • provider string Required
          • size number Required

            Size in bytes

          • transferState number | null Required
        • device object Required

          The full record on routes that load it; null (or an empty list) on routes that do not.

          Hide device attributes Show device attributes object
          • createdAt string(date-time) Required
          • updatedAt string(date-time) Required
          • id string Required
          • deviceId string Required
          • serialNumber string Required
          • name string Required
          • type string Required
          • nonDeviceType string | null Required
          • model string Required
          • timeZone string Required
          • osVersion string Required
          • owner object | null Required

            Not loaded by any route, so always null.

          • devicePhoneNumber string Required
          • organizations array[string] Required

            Organization ids

          • extractionCodes array[string] Required

            Extraction code ids

          • availableData object

            Which data types exist for this device (optionally scoped by query filters).

        • owner object Required

          The full record on routes that load it; null (or an empty list) on routes that do not.

          Hide owner attributes Show owner attributes object
          • createdAt string(date-time) Required
          • updatedAt string(date-time) Required
          • id string Required
          • name string Required
          • email string Required
          • phone array[string] Required
          • isActive boolean Required
          • isEmailVerified boolean Required
          • lastActive string(date-time) Required
          • roles array[string] Required
          • avatar object Required

            The full record on routes that load it; null (or an empty list) on routes that do not.

            Hide avatar attributes Show avatar attributes object
            • createdAt string(date-time) Required
            • updatedAt string(date-time) Required
            • id string Required
            • name string Required
            • providerId string Required
            • convertedName string | null Required
            • convertedProviderId string Required
            • provider string Required
            • size number Required

              Size in bytes

            • transferState number | null Required
          • onboardingStatus string | null Required
          • userType string | null Required
          • firstName string Required
          • lastName string Required
          • initials string Required
          • userOrganizations array[object]

            Only filled on the signed-in user's own profile; absent or empty on a user nested in another record.

        • initials string Required
        • conversations array[string]
        • isEdited boolean Required

          True when the name differs from the one on the device

      • isEmpty boolean Required
      • iMessageType string Required

        Values are na, text, text-with-attachment, group_title_action, group_picture_action, location_share_start_stop, group_member_added, group_member_removed, face_time, message-layout, location, link, file_attached, or unsent.

      • isFromMe boolean Required
      • isDelivered boolean Required
      • isDeleted boolean Required
      • isFinished boolean Required
      • isArchive boolean Required
      • isSpam boolean Required
      • isSticker boolean Required
      • isMissingMedia boolean Required
      • isSystemMessage boolean Required
      • attachment object Required

        The full record on routes that load it; null (or an empty list) on routes that do not.

        Hide attachment attributes Show attachment attributes object
        • createdAt string(date-time) Required
        • updatedAt string(date-time) Required
        • id string Required
        • name string Required
        • providerId string Required
        • convertedName string | null Required
        • convertedProviderId string Required
        • provider string Required
        • size number Required

          Size in bytes

        • transferState number | null Required
      • additionalAttachments array[object] | null Required

        The full record on routes that load it; null (or an empty list) on routes that do not.

        Hide additionalAttachments attributes Show additionalAttachments attributes object
        • createdAt string(date-time) Required
        • updatedAt string(date-time) Required
        • id string Required
        • name string Required
        • providerId string Required
        • convertedName string | null Required
        • convertedProviderId string Required
        • provider string Required
        • size number Required

          Size in bytes

        • transferState number | null Required
      • date string(date-time) | null Required
      • sentAt string(date-time) | null Required
      • readAt string(date-time) | null Required
      • playedAt string(date-time) | null Required
      • editedAt string(date-time) | null Required
      • deliveredAt string(date-time) | null Required
      • deletedAt string(date-time) | null Required
      • recoveredAt string(date-time) | null Required
      • retractedAt string(date-time) | null Required
      • parentMessage object Required

        The full record on routes that load it; null (or an empty list) on routes that do not.

      • messageFrom string Required
      • messageTo string Required
      • service string Required
      • mimeType string Required
      • commentsCount number
      • lastCommentByUserInitials string | null Required
      • lastCommentByUserAvatarUrl string | null Required
      • messageIndex number Required
      • editHistory array[object] | null Required
      • deletedMessagesLogs object Required
      • guid string | null Required
      • reactions array[object] Required
        Hide reactions attributes Show reactions attributes object
        • reaction string | null
        • contact object | null Required

          Not loaded by any route, so always null.

      • attachedTags array[object]
        Hide attachedTags attributes Show attachedTags attributes object
        • tagId string Required

          Tag id (Tag._id)

        • tag string Required

          Tag display name (Tag.name)

        • addedBy string Required

          Values are user, ai, auto, auto-import, system, or default.

        • addedById string | null
        • removedAt string(date-time) | null
        • removedBy string | null

          Values are user, ai, auto, auto-import, system, or default.

        • removedById string | null
      • collectionCount number Required
      • durationInSeconds number Required
      • callDurationInSeconds number Required
      • callType string Required
    • statusCode number Required
    • timestamp string(date-time) Required
DELETE /conversation/entries/tags/{caseId}/{messageId} 
curl \
 --request DELETE 'http://api.example.com/conversation/entries/tags/{caseId}/{messageId}' \
 --header "Authorization: Bearer $ACCESS_TOKEN" \
 --header "Content-Type: application/json" \
 --header "organization: string" \
 --data '{
  "tagNames": [
    "string"
  ]
}'
Request examples 
# Headers
organization: string

# Payload
{
  "tagNames": [
    "string"
  ]
}
Response examples (200) 
{
  "data": {
    "createdAt": "2026-01-15T14:30:00.000Z",
    "updatedAt": "2026-01-15T14:30:00.000Z",
    "id": "507f1f77bcf86cd799439011",
    "text": "See you at 6",
    "tags": [
      {
        "createdAt": "2026-01-15T14:30:00.000Z",
        "updatedAt": "2026-01-15T14:30:00.000Z",
        "id": "507f1f77bcf86cd799439011",
        "name": "Important",
        "nameLowercase": "important",
        "backgroundColor": "#FDE68A",
        "textColor": "#92400E",
        "type": "system",
        "severity": "info",
        "origin": "manual",
        "creatorAccessType": "org",
        "isActive": true
      }
    ],
    "deviceConversation": {
      "createdAt": "2026-01-15T14:30:00.000Z",
      "updatedAt": "2026-01-15T14:30:00.000Z",
      "id": "507f1f77bcf86cd799439011",
      "messageSharing": {
        "sharedMessageCount": 320,
        "totalMessageCount": 1200,
        "totalReportedAt": "2026-01-15T14:30:00.000Z"
      },
      "selectionCoverage": {
        "app": "message",
        "conversationId": 42,
        "mode": "selected_messages",
        "selectedMessageCount": 320,
        "eligibleMessageCount": 1200,
        "includedMessageCount": 320,
        "omittedEligibleMessageCount": 880,
        "selectedNotIncludedCount": 0,
        "totalMessageCount": 1200,
        "deviceConversation": "507f1f77bcf86cd799439011",
        "ingestionStatus": "completed",
        "ingestedMessageCount": 320,
        "verifiedAt": "2026-01-15T14:30:00.000Z",
        "completedAt": "2026-01-15T14:30:00.000Z",
        "failedAt": null,
        "isPartial": true,
        "coverage": "selected_messages",
        "eligibleScope": "after_date_and_incremental_filters",
        "uploadAttemptId": "a3e6a3ab-2c6e-469c-a3ae-ab1e926c93c2",
        "deviceBackupId": "65a1b2c3d4e5f6a7b8c9d0e2",
        "reportOrder": "2026-01-15T14:30:00.000Z:65a1b2c3d4e5f6a7b8c9d0e2"
      },
      "name": "Jane Doe",
      "displayName": "Conversation with Jane Doe",
      "chatName": "+15555550100",
      "originalDisplayName": "Jane Doe",
      "source": "message",
      "linkedContacts": [
        {}
      ],
      "device": {
        "createdAt": "2026-01-15T14:30:00.000Z",
        "updatedAt": "2026-01-15T14:30:00.000Z",
        "id": "507f1f77bcf86cd799439011",
        "deviceId": "3F2504E0-4F89-11D3-9A0C-0305E82C3301",
        "serialNumber": "F2LXK0QJHG7F",
        "name": "Jane's iPhone",
        "type": "ios",
        "nonDeviceType": "string",
        "model": "iPhone 15",
        "timeZone": "America/New_York",
        "osVersion": "18.0",
        "owner": {},
        "devicePhoneNumber": "+15555550100",
        "organizations": [
          "507f1f77bcf86cd799439011"
        ],
        "extractionCodes": [
          "507f1f77bcf86cd799439013"
        ],
        "availableData": {
          "messages": true,
          "calls": false
        }
      },
      "avatar": {
        "createdAt": "2026-01-15T14:30:00.000Z",
        "updatedAt": "2026-01-15T14:30:00.000Z",
        "id": "507f1f77bcf86cd799439011",
        "name": "photo.heic",
        "providerId": "uploads/507f1f77bcf86cd799439011/photo.heic",
        "convertedName": "photo.jpg",
        "convertedProviderId": "uploads/507f1f77bcf86cd799439011/photo.jpg",
        "provider": "s3",
        "size": 204800,
        "transferState": 42.0
      },
      "service": "iMessage",
      "lastMessageText": "See you at 6",
      "firstMessageDate": "2025-03-01T09:00:00.000Z",
      "lastMessageDate": "2026-01-15T14:30:00.000Z",
      "displayNameEditedAt": "2026-05-04T09:42:00Z",
      "lastMessageExternalId": "58231",
      "isGroup": false,
      "owner": {},
      "isReadonly": false,
      "lastExportedAt": "2026-05-04T09:42:00Z",
      "messagesCount": 320,
      "archivedBy": {},
      "archivedAt": "2026-05-04T09:42:00Z",
      "starredAt": "2026-05-04T09:42:00Z",
      "tags": [
        {
          "createdAt": "2026-01-15T14:30:00.000Z",
          "updatedAt": "2026-01-15T14:30:00.000Z",
          "id": "507f1f77bcf86cd799439011",
          "name": "Important",
          "nameLowercase": "important",
          "backgroundColor": "#FDE68A",
          "textColor": "#92400E",
          "type": "system",
          "severity": "info",
          "origin": "manual",
          "creatorAccessType": "org",
          "isActive": true
        }
      ],
      "attachedTags": [
        {
          "tagId": "507f1f77bcf86cd799439011",
          "tag": "Important",
          "addedBy": "user",
          "addedById": "507f1f77bcf86cd799439012",
          "removedAt": "2026-05-04T09:42:00Z",
          "removedBy": "user",
          "removedById": "string"
        }
      ],
      "isPlaceholder": false,
      "isArchived": false,
      "isStarred": false,
      "hasAllAttachmentProcessed": true,
      "processedAttachmentCount": 12,
      "conversationName": "Conversation with Jane Doe",
      "isNameEdited": false,
      "participantCount": 2
    },
    "device": {},
    "deviceType": "ios",
    "sender": {
      "createdAt": "2026-01-15T14:30:00.000Z",
      "updatedAt": "2026-01-15T14:30:00.000Z",
      "id": "507f1f77bcf86cd799439011",
      "fullName": "Jane Doe",
      "firstName": "Jane",
      "lastName": "Doe",
      "originalFullName": "Jane Doe",
      "email": "jane.doe@example.com",
      "address": "1 Main St, New York, NY",
      "phone": [
        "+15555550100"
      ],
      "phoneNational": [
        "(555) 555-0100"
      ],
      "source": "default",
      "linkedContacts": [
        {}
      ],
      "avatar": {
        "createdAt": "2026-01-15T14:30:00.000Z",
        "updatedAt": "2026-01-15T14:30:00.000Z",
        "id": "507f1f77bcf86cd799439011",
        "name": "photo.heic",
        "providerId": "uploads/507f1f77bcf86cd799439011/photo.heic",
        "convertedName": "photo.jpg",
        "convertedProviderId": "uploads/507f1f77bcf86cd799439011/photo.jpg",
        "provider": "s3",
        "size": 204800,
        "transferState": 42.0
      },
      "device": {
        "createdAt": "2026-01-15T14:30:00.000Z",
        "updatedAt": "2026-01-15T14:30:00.000Z",
        "id": "507f1f77bcf86cd799439011",
        "deviceId": "3F2504E0-4F89-11D3-9A0C-0305E82C3301",
        "serialNumber": "F2LXK0QJHG7F",
        "name": "Jane's iPhone",
        "type": "ios",
        "nonDeviceType": "string",
        "model": "iPhone 15",
        "timeZone": "America/New_York",
        "osVersion": "18.0",
        "owner": {},
        "devicePhoneNumber": "+15555550100",
        "organizations": [
          "507f1f77bcf86cd799439011"
        ],
        "extractionCodes": [
          "507f1f77bcf86cd799439013"
        ],
        "availableData": {
          "messages": true,
          "calls": false
        }
      },
      "owner": {
        "createdAt": "2026-01-15T14:30:00.000Z",
        "updatedAt": "2026-01-15T14:30:00.000Z",
        "id": "507f1f77bcf86cd799439011",
        "name": "Jane Doe",
        "email": "jane.doe@example.com",
        "phone": [
          "+15555550100"
        ],
        "isActive": true,
        "isEmailVerified": true,
        "lastActive": "2026-01-15T14:30:00.000Z",
        "roles": [
          "user"
        ],
        "avatar": {
          "createdAt": "2026-01-15T14:30:00.000Z",
          "updatedAt": "2026-01-15T14:30:00.000Z",
          "id": "507f1f77bcf86cd799439011",
          "name": "photo.heic",
          "providerId": "uploads/507f1f77bcf86cd799439011/photo.heic",
          "convertedName": "photo.jpg",
          "convertedProviderId": "uploads/507f1f77bcf86cd799439011/photo.jpg",
          "provider": "s3",
          "size": 204800,
          "transferState": 42.0
        },
        "onboardingStatus": "completed",
        "userType": "attorney",
        "firstName": "Jane",
        "lastName": "Doe",
        "initials": "JD",
        "userOrganizations": [
          {}
        ]
      },
      "initials": "JD",
      "conversations": [
        "507f1f77bcf86cd799439014"
      ],
      "isEdited": false
    },
    "receiver": {
      "createdAt": "2026-01-15T14:30:00.000Z",
      "updatedAt": "2026-01-15T14:30:00.000Z",
      "id": "507f1f77bcf86cd799439011",
      "fullName": "Jane Doe",
      "firstName": "Jane",
      "lastName": "Doe",
      "originalFullName": "Jane Doe",
      "email": "jane.doe@example.com",
      "address": "1 Main St, New York, NY",
      "phone": [
        "+15555550100"
      ],
      "phoneNational": [
        "(555) 555-0100"
      ],
      "source": "default",
      "linkedContacts": [
        {}
      ],
      "avatar": {
        "createdAt": "2026-01-15T14:30:00.000Z",
        "updatedAt": "2026-01-15T14:30:00.000Z",
        "id": "507f1f77bcf86cd799439011",
        "name": "photo.heic",
        "providerId": "uploads/507f1f77bcf86cd799439011/photo.heic",
        "convertedName": "photo.jpg",
        "convertedProviderId": "uploads/507f1f77bcf86cd799439011/photo.jpg",
        "provider": "s3",
        "size": 204800,
        "transferState": 42.0
      },
      "device": {
        "createdAt": "2026-01-15T14:30:00.000Z",
        "updatedAt": "2026-01-15T14:30:00.000Z",
        "id": "507f1f77bcf86cd799439011",
        "deviceId": "3F2504E0-4F89-11D3-9A0C-0305E82C3301",
        "serialNumber": "F2LXK0QJHG7F",
        "name": "Jane's iPhone",
        "type": "ios",
        "nonDeviceType": "string",
        "model": "iPhone 15",
        "timeZone": "America/New_York",
        "osVersion": "18.0",
        "owner": {},
        "devicePhoneNumber": "+15555550100",
        "organizations": [
          "507f1f77bcf86cd799439011"
        ],
        "extractionCodes": [
          "507f1f77bcf86cd799439013"
        ],
        "availableData": {
          "messages": true,
          "calls": false
        }
      },
      "owner": {
        "createdAt": "2026-01-15T14:30:00.000Z",
        "updatedAt": "2026-01-15T14:30:00.000Z",
        "id": "507f1f77bcf86cd799439011",
        "name": "Jane Doe",
        "email": "jane.doe@example.com",
        "phone": [
          "+15555550100"
        ],
        "isActive": true,
        "isEmailVerified": true,
        "lastActive": "2026-01-15T14:30:00.000Z",
        "roles": [
          "user"
        ],
        "avatar": {
          "createdAt": "2026-01-15T14:30:00.000Z",
          "updatedAt": "2026-01-15T14:30:00.000Z",
          "id": "507f1f77bcf86cd799439011",
          "name": "photo.heic",
          "providerId": "uploads/507f1f77bcf86cd799439011/photo.heic",
          "convertedName": "photo.jpg",
          "convertedProviderId": "uploads/507f1f77bcf86cd799439011/photo.jpg",
          "provider": "s3",
          "size": 204800,
          "transferState": 42.0
        },
        "onboardingStatus": "completed",
        "userType": "attorney",
        "firstName": "Jane",
        "lastName": "Doe",
        "initials": "JD",
        "userOrganizations": [
          {}
        ]
      },
      "initials": "JD",
      "conversations": [
        "507f1f77bcf86cd799439014"
      ],
      "isEdited": false
    },
    "isEmpty": false,
    "iMessageType": "na",
    "isFromMe": true,
    "isDelivered": true,
    "isDeleted": false,
    "isFinished": false,
    "isArchive": false,
    "isSpam": false,
    "isSticker": false,
    "isMissingMedia": false,
    "isSystemMessage": false,
    "attachment": {
      "createdAt": "2026-01-15T14:30:00.000Z",
      "updatedAt": "2026-01-15T14:30:00.000Z",
      "id": "507f1f77bcf86cd799439011",
      "name": "photo.heic",
      "providerId": "uploads/507f1f77bcf86cd799439011/photo.heic",
      "convertedName": "photo.jpg",
      "convertedProviderId": "uploads/507f1f77bcf86cd799439011/photo.jpg",
      "provider": "s3",
      "size": 204800,
      "transferState": 42.0
    },
    "additionalAttachments": [
      {
        "createdAt": "2026-01-15T14:30:00.000Z",
        "updatedAt": "2026-01-15T14:30:00.000Z",
        "id": "507f1f77bcf86cd799439011",
        "name": "photo.heic",
        "providerId": "uploads/507f1f77bcf86cd799439011/photo.heic",
        "convertedName": "photo.jpg",
        "convertedProviderId": "uploads/507f1f77bcf86cd799439011/photo.jpg",
        "provider": "s3",
        "size": 204800,
        "transferState": 42.0
      }
    ],
    "date": "2026-01-15T14:30:00.000Z",
    "sentAt": "2026-01-15T14:30:00.000Z",
    "readAt": "2026-01-15T14:30:00.000Z",
    "playedAt": "2026-05-04T09:42:00Z",
    "editedAt": "2026-05-04T09:42:00Z",
    "deliveredAt": "2026-01-15T14:30:00.000Z",
    "deletedAt": "2026-05-04T09:42:00Z",
    "recoveredAt": "2026-05-04T09:42:00Z",
    "retractedAt": "2026-05-04T09:42:00Z",
    "parentMessage": {},
    "messageFrom": "+15555550100",
    "messageTo": "+15555550101",
    "service": "iMessage",
    "mimeType": "image/jpeg",
    "commentsCount": 2,
    "lastCommentByUserInitials": "JD",
    "lastCommentByUserAvatarUrl": "https://files.example.com/avatars/jane-doe.png",
    "messageIndex": 42,
    "editHistory": [
      {
        "date": "2026-01-15T14:30:00.000Z",
        "text": "See you at 7"
      }
    ],
    "deletedMessagesLogs": {
      "total": 2,
      "deletedMessages": [
        {
          "ids": [
            1041,
            1042
          ],
          "startDate": "2026-01-15T14:05:00.000Z",
          "endDate": "2026-01-15T14:20:00.000Z",
          "count": 2,
          "previousId": 1040,
          "nextId": 1043,
          "prevChatId": 12,
          "nextChatId": 12,
          "isPrevMessageInSameChat": true,
          "isNextMessageInSameChat": true
        }
      ],
      "minDate": "2026-01-15T14:05:00.000Z",
      "maxDate": "2026-01-15T14:20:00.000Z"
    },
    "guid": "9F1C2B3A-4D5E-4F60-8A7B-1C2D3E4F5A6B",
    "reactions": [
      {
        "reaction": "👍",
        "contact": {}
      }
    ],
    "attachedTags": [
      {
        "tagId": "507f1f77bcf86cd799439011",
        "tag": "Important",
        "addedBy": "user",
        "addedById": "507f1f77bcf86cd799439012",
        "removedAt": "2026-05-04T09:42:00Z",
        "removedBy": "user",
        "removedById": "string"
      }
    ],
    "collectionCount": 1,
    "durationInSeconds": 32,
    "callDurationInSeconds": 125,
    "callType": "incoming"
  },
  "statusCode": 200,
  "timestamp": "2026-01-15T10:15:00.000Z"
}